Features list

A close cooperation with our customers has helped AMPAREX to mature into a very resourceful and fully featured practice management software with a comprehensive range of functions. Therefore, when using AMPAREX, your standard practice tasks like patient management, appointment scheduling, record keeping, inventory control, invoicing or marketing will be grouped together and streamlined in a simple and easy-to-use manner. All modules and functions are available at a time of purchase. All the most important AMPAREX for audiologists features are listed on this page.

Patient

Edit and save detailed patient information on a patient file

Several files

Work on several patient files from the same workstation

Different workstations

Work on the same patient file from different workstations

Search patients

Search for patients using different criteria such as invoice numbers or serial number

External documents

Import external documents from a file system or scan directly

Send email

Send patient files as email attachments directly from AMPAREX

GDPR

Anonymise patients

Alternative contact

Save alternative contact or invoicing details

Health insurance

Save and edit health insurance membership details

Target marketing

Freely adjustable patient properties

Comment section

Dedicated patient comment section

Archiving

Automatic archiving of all patient documents printed from AMPAREX

Organiser

Resources

Freely define available calendar resources: employees and fitting rooms

Display

Easily adjust the display of your diary

Appointment

Assign several resources to one appointment if needed

Appointments types

Set up & configure different appointments types (fitting, repair, measurement)

Status

Set up an appropriate status for appointments (planned, confirmed, cancelled)

Smartphone

Synch appointments with your smartphone

Booking system

Synch your diary with an online booking system

Holidays

Import local holidays onto your diary

Fittings

Noah Engine 4

Fully Noah Engine 4 integration (including modules)

Hearing aid data

Archive & access detailed data about all hearing aids worn by patients

Trial hearing aid

Handle requests to provide patients with trial hearing aids

Repair requests

Deal with repair requests

Track hearing aids

Track all hearing aids, e.g. serial number changed after repair

Anamnesis

Create, edit & save patient’s case history

Fitting reports

Create fitting reports if necessary

Sales

Generate invoices

Generate invoices automatically for various treatment types

Payment methods

Choose between multiple payment methods if needed

Email invoices

Email copies of invoices or receipts to your patients

Invoice cancellations

Manage invoice cancellations and credit notes

Document templates

Adapt quote-/invoice document templates to your company branding

Vouchers cards

Let you patients pay using vouchers or gift cards

Discount types

Offer different types of discounts in your practice: entire invoices or individual articles

Collective invoices

Set up multiple invoice payers or issue collective invoices if needed

Cash journal

Keep record of all sales transactions in a cash journal

Display sales

Access information about all sales and display it for each patient individually

Accounting systems

Export sales data to different accounting systems (ask for supported systems)

Prices per branch

Set up different prices per branch or even a patient

Marketing

Marketing actions

Set and manage marketing actions and campaigns

Track marketing activities

Track and report on the efficiency of your marketing activities

Form letter selection

Use AMPAREX extensive form letter selection to address your patients

Form letters artwork

Self-design and apply your own form letters artwork

Hearing loss as criteria

Use audiometry data as a possible selection criteria

Customer loyalty

Manage customer loyalty programs (discounts, vouchers, complimentary articles)

Personalised loyalty cards

Create personalised loyalty cards to encourage repeat business

Reporting

Sales statistics

Make use of various sales statistics including profit margin or number of units sold

Time frames

Apply user-defined time frames for your selections

Limit selection

Limit statistic selection to certain articles, audiologist or branch only

Track hearing aid use

Track the average length of hearing aid use per patient

Warranties selection

Easily generate a selection of patients with warranties about to expire

Stock movements

Manage purchase invoices and access detailed reports on all stock movements

Inventory summary

Handle stock-taking including inventory summary, stock valuation, reports and templates

Users activities

Stay on top of what's happening with extensive logs of users activities

Unpaid invoices

Keep track of open orders, open processes and unpaid invoices